The economy, with two recessions in 10 years, has changed the way IT managers look at technology investments. Pitney Bowes Business Insight president Mike Hickey provides a frank assessment of how his company evaluated the opportunity for cloud computing. He explains why he has reoriented his company’s business model to adapt to this new environment, what software he will offer as a service and how he must find a way to do it quickly. He discusses in detail how clients are eschewing huge upfront software costs for the SaaS model that allows clients to move into more current technology solutions at lower cost. Editor in chief Joe Francica sat down with Hickey during the Insights Conference, PBBI’s user event, in Miami on May 12, 2010.
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