Instant Gratification…

Cities and counties put up interactive mapping websites all the time and most ask for feedback. Earlier this week I checked out the new mapping apps for Rockland County, NY after seeing this article. I was jazzed when one app “just worked” on Safari on my Mac as there were no warning about what browsers or operating systems were supported in the material I read. Unfortunately, the other app (built on the same platform by the same contractor, James Sewall) didn’t work. So, I shot off an e-mail.

I received an e-mail back (first noting how the recipient remembered me from my ArcCAD data days) and then saying they’d look into it. Today I received an e-mail saying it was fixed. And it was.

Good job Rockland County on both the app and your communications!