Field Service Management ROI Numbers
People are always asking us for the size of certain markets. Today at the Map World Forum, Prakash Iyer of Trimble offered these numbers for the Field Services Management (FSM) market based on an Aberdeen Research report, which he said was conducted in 2007. [Directions Magazine published results of a 2006 FSM report from Aberdeen)
FSM is predicted b to be $1.7 B by 2012
Market Drivers – better service; constant cost pressure; increased productivity; vehicle and driver safety; Sarbannes-Oxley compliance
Typical ROI
12% increase in service profitability
13% increase in vehicle utilization
15% reduction in average travel time per job
10% decrease in overtime pay
28% increase in driver compliance
by Joe Francica on 02/12 at 12:46 AM |
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