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Our Points

Monday, April 7. 2008

Old Poll, New Poll

In mid-March we asked: Where do you turn first for help with a tech issue?

We had 33 respondents, with a definite preference:

The Web (free) - 76%
A colleague - 13%
The Help (online or in product) - 13%
Somewhere else - 0%
Tech Support (paid) - 0%

Having just installed some new software (I just got a Mac), I have to say that while the provided help is complete, I find it much quicker to find the answer using my favorite search engine and the Web. Perhaps that part of the reason for our respondents?

Next up, and this is something I'm very curious about: Do you read corporate geospatial blogs? Vote on the lower right hand side of our main page.
Posted by Adena Schutzberg in Poll at 06:00 | Comment (1) | Trackbacks (0)

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I am very intrigued by your Mac purchase (something I have been considering for a while), and would love to hear more about your experience -- not just geospatial, but all around. Beginning with why now. I venture to say that many readers of this blog will be interested as well.

As a long-time ESRI software user, I have also been a PC user (yeah, ArcView 2 had a Mac version, I know...). But with more stuff moving over to the web, PC users don't seem to be chained to their platform so much any more. Or are they?
#1 Atanas Entchev (Link) on 2008-04-07 08:33 (Reply)

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