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This statement was included in a news story about an open house at an Alabama glass blowing establishment. It followed detailed driving instructions.
Orbix assistants do not recommend visitors try to use MapQuest, an Internet mapping service, because it takes drivers on a longer, more circuitous route.
In mid-March we asked: Where do you turn first for help with a tech issue?
We had 33 respondents, with a definite preference:
The Web (free) - 76%
A colleague - 13%
The Help (online or in product) - 13%
Somewhere else - 0%
Tech Support (paid) - 0%
Having just installed some new software (I just got a Mac), I have to say that while the provided help is complete, I find it much quicker to find the answer using my favorite search engine and the Web. Perhaps that part of the reason for our respondents?
Next up, and this is something I’m very curious about: Do you read corporate geospatial blogs? Vote on the lower right hand side of our main page.
